"Jeep Owner"
Dear Robbie (Service Director),
I want to express my sincere appreciation for the dedication, honesty and professionalism you, Jim Gray, and Kyle Lopes have always shown me during my 13 year association with Liberty Auto City.
You and your team have always gone above and beyond to find and correct any problem I have experienced with my jeep. I have been treated more than fairly and have never been pressured to do repairs that were unnecessary or questionable. All problems were explained clearly, patiently, and with options for their resolution.
Clearly, this is how you have remained a strong, vibrant dealership with loyal customers. I would'nt even consider taking my Jeep elsewhere.Wilma H.,Libertyville, IL
"Subaru Fanatic"
I wanted to say how happy I am with the Sales and Service people at Liberty! I have purchased four Subarus over the last six years and Elmer and Randy has always exceeded my expectations. You have a customer for life.
Starla & Frank K.,Johnsburg, IL
"Mazda Miata Owner"
I recently purchased my Mazda Miata from your dealership and was fortunate to have Craig Huber as my salesman. He made my first car buying experience a pleasant one. Craig was knowledgeable, straightforward, honest and very patient? I sent him on a wild goose chase looking for the exact car I wanted. Salesmen at other dealerships were unwilling to do the same and instead tried to sell me something I didn't want just because they had it on the lot. I do not want Craig's effort to go unnoticed. Thanks to Craig's hard work and wonderful salesmanship, I will definitely recommend your dealership and Craig Huber in the future.
Kimberly K.,Buffalo Grove, IL
"2010 Jeep Grand Cherokee Owner"
Recently I purchased a 2010 Jeep Grand Cherokee. Even though I have less than 500 miles on the vehicle, I'm very pleased. But, more so, I could have purchased any vehicle from any dealer - I chose Liberty. Why? I have purchased other cars from your dealership; Rocky, your salesman was not pushy and was very helpful - he showed us all the models and explained the ups and downs of eac. There were no phone calls late at night. He was a fine example of a great salesman. Service - Jim Gray has been our guy from the very beginning, a positive, can do guy who can figure out what ever needs to be done and does it right. You know it's not the building, the advertisements but IT'S THE PEOPLE! Thanks
Jack N.,
"Loyal Liberty Customer"
I've bought 3 family vehicles from Liberty Auto City and it's because if their Service Department. Liberty's service is top-notch - I always get a free loaner car whenever I bring my car in for service.
Jeff T.,Crystal Lake, IL
"2010 Jeep Grand Cherokee Owner"
We drove from Door County, WI down to Liberty after we spoke to Dino. They had the car in stock as I requested and the price was as quoted via phone & e-mail. We love our 2010 Jeep Grand Cherokee.
Dale & Karen S.,Sturgeon Bay, WI
"Mazda Owner"
Love Liberty! Love my Mazda, Love my Salesperson. My daughter, Rebecca (5 yr's old) says thank you for my balloon.
Jaimie L.,Libertyville, IL
"Loyal Liberty Auto City Customer"
Mr. Massarelli,
We have made our 7th purchase from Liberty Auto City. Craig Huber once again has provided the most excellent customer service. We truly appreciate his time and efforts.Ron & Sandy L., IL,
"2008 Jeep Commander Owner"
Even if I had to pay full sticker price I would. Their Service Department is too good to even think about buying at another Dealership.
Gordon W.,Highland Park, IL