"Jeep Owner"
Dear Robbie (Service Director),
I want to express my sincere appreciation for the dedication, honesty and professionalism you, Jim Gray, and Kyle Lopes have always shown me during my 13 year association with Liberty Auto City.
You and your team have always gone above and beyond to find and correct any problem I have experienced with my jeep. I have been treated more than fairly and have never been pressured to do repairs that were unnecessary or questionable. All problems were explained clearly, patiently, and with options for their resolution.
Clearly, this is how you have remained a strong, vibrant dealership with loyal customers. I would'nt even consider taking my Jeep elsewhere.Wilma H.,Libertyville, IL
"2010 Jeep Grand Cherokee Owner"
Recently I purchased a 2010 Jeep Grand Cherokee. Even though I have less than 500 miles on the vehicle, I'm very pleased. But, more so, I could have purchased any vehicle from any dealer - I chose Liberty. Why? I have purchased other cars from your dealership; Rocky, your salesman was not pushy and was very helpful - he showed us all the models and explained the ups and downs of eac. There were no phone calls late at night. He was a fine example of a great salesman. Service - Jim Gray has been our guy from the very beginning, a positive, can do guy who can figure out what ever needs to be done and does it right. You know it's not the building, the advertisements but IT'S THE PEOPLE! Thanks
Jack N.,
"Loyal Liberty Customer"
I've bought 3 family vehicles from Liberty Auto City and it's because if their Service Department. Liberty's service is top-notch - I always get a free loaner car whenever I bring my car in for service.
Jeff T.,Crystal Lake, IL
"2010 Jeep Grand Cherokee Owner"
We drove from Door County, WI down to Liberty after we spoke to Dino. They had the car in stock as I requested and the price was as quoted via phone & e-mail. We love our 2010 Jeep Grand Cherokee.
Dale & Karen S.,Sturgeon Bay, WI
"Mazda Owner"
Love Liberty! Love my Mazda, Love my Salesperson. My daughter, Rebecca (5 yr's old) says thank you for my balloon.
Jaimie L.,Libertyville, IL
"2008 Jeep Commander Owner"
Even if I had to pay full sticker price I would. Their Service Department is too good to even think about buying at another Dealership.
Gordon W.,Highland Park, IL